Terms of Service

Gracefully Redefine You


Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern Gracefully Redefine You, natashacourses.com relationship with you in relation to your use of this website.

The website, www.natashacourses.com is operated by Natasha Kiemel-Incorvaia’s Gracefully Redefine You (ABN: 80 361 194 984).

By using this website, as well as all related websites operated by Natasha Kiemel-Incorvaia (which includes www.natashacourses.com and www.graciouslyyoupsychologicalservices.com.au, among others) (collectively the “Site”) you signify your acceptance of these terms and conditions of use and acknowledge that any other agreements between you and the site are superseded and of no force or effect. For the purposes of these terms and conditions, “Us”, “Our” “We” “the Business” refers to Gracefully Redefine You and natashacourses.com, and “You” and “Your” refers to you, the client, visitor, website user or person using our website or courses.



You accept the Terms by remaining on the Website.



We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and natashacourses.com rights and obligations to each other.



It is an essential pre-condition to you using our website that you agree and accept that natashacourses.com is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


You must be over 18 years of age to use this website, programs, courses or services without consent from a parent and/or legal guardian. Individuals under the age of 18 years of age must have the written consent of a parent and/or legal guardian to access programs, courses and services from this buisness, unless otherwise specified.



When you register with the Business and/or this Site, you expressly consent to receive any notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, or other records or correspondence from the Business. You consent to receive notices electronically by way of transmitting the notice to you by email.



The Gracefully Redefine You – www.natashacourses.com website is hosted by Kajabi. Kajabi collects personal data when you visit the website, including:

Information about your browser, network and device
Web pages you visited prior to coming to this website
Your IP address

Kajabi needs the data to run this website, and to protect and improve its platform and services. Kajabi analyses the data in a de-personalised form.



Natashacourses.com may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between natashacourses.com and the owners of those websites. natashacourses.com takes no responsibility for any of the content found on the linked websites.

natashacourses.com website may contain information or advertisements provided by third parties for which natashacourses.com accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.



We do not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and assist in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.



natashacourses.com may be required, in certain circumstances, to disclose information where natashacourses.com is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our client agreements; or to protect the rights, property or safety of our clients or third parties.



If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of natashacourses.com. natashacourses.com expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then natashacourses.com will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. graciouslyyoupsychologicalservices.com.au reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.



This website contains material which is owned by or licensed to us Gracefully Redefine You (the “Business”). This material includes, but is not limited to, the design, layout, look, appearance, trademarks, graphics, artworks, proprietary videos, HTML/CSS, Javascript, voice, and sound recordings, text and the look and feel of all the foregoing (collectively referred to as the “Content”) which are maintained for your personal use and information by Gracefully Redefine You (the “Business”), excluding only the materials you provide. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

natashacourses.com expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.

Subject to your compliance with these Terms of Use, Gracefully Redefine You hereby grants you a limited license, which is non-exclusive, non-transferable, and non-sublicensable, to access, view, and use the Site solely for your personal purposes.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

If you believe that your intellectual property rights are being violated and/or that any work belonging to you has been reproduced on the Site or in any Content in any way, you may notify Business at [email protected]. Please provide your name and contact information, the nature of your work and how it is being violated, all relevant copyright and/or trademark registration information, the location/URL of the violation, and any other information you believe is relevant.



Digital goods are generally delivered to your email address, please check your junk folder. At times digital goods may also be immediately downloaded. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.



In using the Purchase Services to purchase the Programs, Courses, & Services through the Website, you will agree to the payment of the Purchase Price listed on the Website for the Program, Course or Service.

Payment of the Purchase Price may be made through debit card and credit card through the available payment provider (the 'Payment Gateway Providers').

In using the Purchase Services, you warrant that you have familiarised yourself with, and agree to be bound by, the applicable Terms and Conditions of Use, Privacy Policy and other relevant legal documentation provided by the Payment Gateway Providers.

Following payment of the Purchase Price being confirmed by Gracefully Redefine You, you will be issued with a receipt to confirm that the payment has been received and Gracefully Redefine You may record your purchase details for future use.

You acknowledge and agree that where a request for the payment of the Purchase Price is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the Purchase Price.

Unless otherwise stated, all amounts are listed in Australian Dollars (AUD) and are GST inclusive, being goods and services tax as defined in A New Tax System (Goods and Services Tax) Act 1999, inclusive amounts. Where the services are provided outside Australia, GST is inapplicable.



Each purchase of a program or course grants you access to the program or course through the platform provided (the ‘Membership Portal’).

When you purchase a program or course, Gracefully Redefine You grants you a limited, revocable, non-exclusive, non-sub licensable, non-transferable license to access and use the specific program or course and any related software, content, equipment or other materials for your specific, non-commercial use only (the ‘Licence’).

The Licence is valid for the Program term only (‘Licence Term’). This means the Program or Course will be viewable via the download link for the Licence Term only. After this time the Program or Course will expire and you will no longer be able to access the Program or Course.

The Programs and Courses are intended for use in a single household within the licence Term only. Sharing of your Licence is prohibited. This includes the sharing of any supplemental Program or Course materials, booklets, and access to any other aspect of the Program or Course.

Natasha Kiemel-Incorvaia is a psychologist, but this is not a psychology service. Participation in Programs, Courses or Services (such as a Course Content Weekly Group Question and Answer (Q&A) session on Zoom) does not constitute a psychologist-client relationship.



Video Consultation Services

You must notify Gracefully Redefine You of an intention to cancel the Services as soon as practicable through phone to 0457 427 876 and abide by the following (‘Cancellation Policy’).

Gracefully Redefine You understands that things change, and therefore if you need to make a request to alter your booking time you agree to provide at least 48 hours’ notice. Unfortunately, if you have to make changes within 48 hours of your scheduled session, you will forfeit the booking, and the Purchase Price involved.



To the fullest extent permitted by law, natashacourses.com Gracefully Redefine You absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. natashacourses.com gives no warranty that the documents, or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of natashacourses.com to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or services that may be offered through it. It is your responsibility to do so.



Gracefully Redefine You will use its best efforts and take all reasonable steps to help you achieve your desired results. However, Gracefully Redefine You makes no warranty that the Programs, Courses & Services will meet your requirements or that all clients will achieve the same results.

The Programs, Courses & Services do come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with a Product, you are entitled to cancel your contract with Gracefully Redefine You and are entitled to a refund for the unused portion, or to compensation for its reduced value. For major failures with the Service, you are entitled to cancel your contract with Gracefully Redefine You, and you are entitled to a refund for the unused portion, or to compensation for its reduced value. A major failure with the service is defined by the Australian Consumer Law and includes but is not limited to severe situations where a service is unfit for the purpose it is sold or creates an unsafe situation.




At natashacourses.com, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure servers. natashacourses.com secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access.



If you send comments or suggestions about the Site to the Business, including, but not limited to, notes, text, drawings, images, designs or computer programs, such submissions shall become, and shall remain, the sole property of the Business. No submission shall be subject to any obligation of confidence on the part of the Business. The Business shall exclusively own all rights to (including intellectual property rights thereto), and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise without any acknowledgment or compensation to you.



These terms and conditions represent the whole agreement between you and natashacourses.com concerning your use and access to natashacourses.com website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.



Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

By using our services, you agree that natashacourses.com‘ is not to be held liable for any decisions you make based on any of our services or guidance and any consequences, as a result, are your own. Under no circumstances can you hold natashacourses.com liable for any actions you take nor can you hold us or any of our employees liable for any loss or costs incurred by you as a result of any guidance, advice, coaching, materials or techniques used or provided by the Business, natashacourses.com or graciouslyyoupsychologicalservices.com.au.

All our information on both the website and in consultations is intended to assist you and does not in any way, nor is it intended to substitute professional, financial or legal advice. Results are not guaranteed and natashacourses.com takes no responsibility for your actions, choices or decisions.

In no event shall the Business be liable for any special, incidental, indirect, punitive, reliance or consequential damages, whether foreseeable or not, including, but not limited to, damage or loss of property, equipment, information or data, loss of profits, revenue or goodwill, cost of capital, cost of replacement services, or claims for service interruptions or transmission problems, occasioned by any defect in the site, the content, and/or related materials, the inability to use services provided hereunder or any other cause whatsoever with respect thereto, regardless of theory of liability. This limitation will apply even if the business has been advised or is aware of the possibility of such damages.

You agree to indemnify and hold the Business and each of its directors, officers employees, and agents, harmless from any and all liabilities, claims, damages and expenses, including reasonable attorney’s fees, arising out of or relating to (i) your breach of this Agreement, (ii) any violation by you of law or the rights of any third party, (iii) any materials, information, works and/or other content of whatever nature or media that you post or share on or through the Site, (iv) your use of the Site or any services that the Business may provide via the Site, and (v) your conduct in connection with the Site or the services or with other users of the Site or the services. The Business reserves the right to assume the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such event, you shall provide the Business with such cooperation as is reasonably requested by the Business.

You hereby indemnify and agree to keep indemnified Gracefully Redefine You against all liability, losses or expenses You incur in relation to or in any way directly or indirectly connected with any breach of copyright or any rights in relation to copyright in such literary and artistic works supplied as aforesaid.

Gracefully Redefine You’ total liability arising out of or in connection with the Programs & Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Course to You.



This agreement and this website are subject to the laws of New South Wales and Australia. If there is a dispute between you and natashacourses.com that results in litigation then you must submit to the jurisdiction of the courts of New South Wales.


Last Updated: May 23, 2024